{"id":972,"date":"2023-03-10T16:58:53","date_gmt":"2023-03-10T16:58:53","guid":{"rendered":"https:\/\/massaua.gr\/?page_id=972"},"modified":"2023-03-10T17:11:13","modified_gmt":"2023-03-10T17:11:13","slug":"faqs","status":"publish","type":"page","link":"https:\/\/massaua.gr\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<style>#sp-ea-971 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-971.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-971.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-971.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-971.sp-easy-accordion>.sp-ea-single {background: #cfaa5c;}#sp-ea-971.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: right; color: #ffffff;font-size: 18px;}#sp-ea-971.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon {margin-right: 0;}<\/style><div id=\"sp_easy_accordion-1706785264\"><div id=\"sp-ea-971\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9710\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9710\" aria-controls=\"collapse9710\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> What is Massaua;<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse9710\" data-parent=\"#sp-ea-971\" role=\"region\" aria-labelledby=\"ea-header-9710\"> <div class=\"ea-body\"><p>MASSAUA is a company providing massage services and alternative therapies that was founded to offer you the luxury of well-being and relaxation in the place of your choice with just a phone call.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9711\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9711\" aria-controls=\"collapse9711\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What are your opening hours?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9711\" data-parent=\"#sp-ea-971\" role=\"region\" aria-labelledby=\"ea-header-9711\"> <div class=\"ea-body\"><p>Our company operates every day including holidays, (from Monday to Sunday), between 11:00 - 23:00. Hours may change on major holidays.<\/p><p>*It is possible to book a massage appointment outside of our opening hours, only after contacting us.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9712\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9712\" aria-controls=\"collapse9712\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> In which place can I have a massage?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9712\" data-parent=\"#sp-ea-971\" role=\"region\" aria-labelledby=\"ea-header-9712\"> <div class=\"ea-body\"><p>A massage session can be done wherever you wish, in your home, in a hotel*, in an airbnb on a private boat and even in your workplace.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9713\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9713\" aria-controls=\"collapse9713\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I make an appointment for a massage?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9713\" data-parent=\"#sp-ea-971\" role=\"region\" aria-labelledby=\"ea-header-9713\"> <div class=\"ea-body\"><p>Quick &amp; easy: With a phone call at <strong>693 675 8474<\/strong> or by filling out the <a href=\"https:\/\/massaua.gr\/en\/contact\/\">form to schedule an appointment<\/a>. In the second case, we will call you on the phone number you indicate on the form, to confirm your appointment.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9714\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9714\" aria-controls=\"collapse9714\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What areas do you serve?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9714\" data-parent=\"#sp-ea-971\" role=\"region\" aria-labelledby=\"ea-header-9714\"> <div class=\"ea-body\"><p>We currently serve all of Athens\/Attica.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9715\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9715\" aria-controls=\"collapse9715\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How soon can you come to my place?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9715\" data-parent=\"#sp-ea-971\" role=\"region\" aria-labelledby=\"ea-header-9715\"> <div class=\"ea-body\"><p>From the moment you call us, there is usually a possibility of service in 1.5-2 hours. Our service may be even faster, depending on the area you are in and our availability at certain times.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9716\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9716\" aria-controls=\"collapse9716\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What are the next steps after scheduling a massage appointment?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9716\" data-parent=\"#sp-ea-971\" role=\"region\" aria-labelledby=\"ea-header-9716\"> <div class=\"ea-body\"><p>It would be good to have taken a shower, both to relax the body and mind, as well as for hygiene reasons. We recommend that you have not eaten \"heavy\" and that there are 2 clean towels available.<\/p><p>If there are any chronic diseases, pains, recent injuries, allergy to specific oils, etc., it is necessary to inform the therapist validly before the session (otherwise the company does not take any responsibility).<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9717\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9717\" aria-controls=\"collapse9717\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What are the payment methods?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9717\" data-parent=\"#sp-ea-971\" role=\"region\" aria-labelledby=\"ea-header-9717\"> <div class=\"ea-body\"><p>We have 2 options:<\/p><p>\u2022 By cash to the therapist<br \/>\u2022 By online bank deposit<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9718\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9718\" aria-controls=\"collapse9718\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I trust you with my personal information?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9718\" data-parent=\"#sp-ea-971\" role=\"region\" aria-labelledby=\"ea-header-9718\"> <div class=\"ea-body\"><p>Unreservedly, as the principle of our company is the confidentiality and security of the personal data of its customers.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9719\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9719\" aria-controls=\"collapse9719\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I gift a massage service to another person?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9719\" data-parent=\"#sp-ea-971\" role=\"region\" aria-labelledby=\"ea-header-9719\"> <div class=\"ea-body\"><p>Of course, easily and simply by contacting us by phone.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-97110\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse97110\" aria-controls=\"collapse97110\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What else should I know before scheduling an appointment?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse97110\" data-parent=\"#sp-ea-971\" role=\"region\" aria-labelledby=\"ea-header-97110\"> <div class=\"ea-body\"><p>We provide professional massage services.<\/p><p>The purpose of our company is the relaxation and well-being of the body.<\/p><p><strong>In case of chronic diseases or illnesses or other cases, consult your doctor.<\/strong><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-97111\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse97111\" aria-controls=\"collapse97111\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What if I want to cancel the appointment?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse97111\" data-parent=\"#sp-ea-971\" role=\"region\" aria-labelledby=\"ea-header-97111\"> <div class=\"ea-body\"><p>You can cancel it or move it to another date and time. In case there is no notification of cancellation at least 90 minutes before the appointment, you will be charged 50% of the value of the service you have chosen.<\/p><\/div><\/div><\/div><script type=\"application\/ld+json\">{ \"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"@id\": \"sp-ea-schema-971-6a65957376464\", \"mainEntity\": [{ \"@type\": \"Question\", \"name\": \"What is Massaua;\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"MASSAUA is a company providing massage services and alternative therapies that was founded to offer you the luxury of well-being and relaxation in the place of your choice with just a phone call.\" } },{ \"@type\": \"Question\", \"name\": \"What are your opening hours?\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Our company operates every day including holidays, (from Monday to Sunday), between 11:00 - 23:00. 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